Tours will resume for the 2020 summer season on Saturday, June 6 and continue until Sunday, September 27. Most tours happen on Saturdays and Sundays, and some tours (Canada Day Fireworks, Casino Fireworks, and Lunch at Sandbar) happen on Mondays and Wednesdays.
If you reserved directly with us, please send an email money transfer to firstname.lastname@example.org or pay by cash prior to boarding. If you booked directly through AirBnB, TripAdvisor, or Expedia, your payment should already be made on their platform.
You may want to call us ahead of time at (343) 550-0175, to confirm the tour is happening and that there is space on board.
Yes, for the Lunch at Sandbar tour because a lunch must be ordered in advance from the caterer. Yes also, if you want to secure a space on the Canada Day Fireworks tour, or Casino Fireworks tours, because they are very popular and fill up fast and early.
Except for the Lunch at Sandbar tour: for a tour that has guests already booked and is not fully booked, you may book up to the time of departure; and for a tour that does not have guests booked, you must book at least 3 hours in advance (so we may get to the yacht, prepare it, and navigate it to Port de Plaisance Jacques Cartier where we would pick you up). For the Lunch at Sandbar tour, you must book at least 3 days in advance because a lunch must be ordered and prepared by the caterer.
Yes. Please advise as soon as possible when booking of any dietary need, of any food intolerance, or of any food allergy.
Cancelling well advance assures you a full refund. A full refund may not be possible if, for example, you booked the Lunch at Sandbar tour and we already ordered and paid for your lunch, or if the yacht is on its way to the Port de Plaisance Jacques Cartier or already docked there to pick you up.
Refer to the Tour web-page for details about what is included on every tour, and where you will find a chart comparing tours. For more information specific to a tour, refer to that tour's web-page.
Normally 10 shipmates per tour, although up to 12 is possible.
Most tours are booked by a combination of different guests. To respect the time of guests who arrive on time, and because other time-related factors often apply (e.g. the time of sunset, start of fireworks, or a subsequent tour), the yacht will depart on time according to schedule, unless the tour is booked exclusively by your group and the group is late.
Gratuities are not expected, but welcomed and entirely at your discretion.
On-site parking is available at the Port de Plaisance Jacques Cartier where the tour departs at 160 Laurier St, Gatineau, QC. Down-the-street parking is also available across from the VIU condo building at 201 Laurier St, Gatineau, QC.